Amadeus Delphi

Amadeus Delphi is a strong evaluation candidate for hotel teams that need sales records and catering operations to share the same event history. Its fit depends on the property configuration, reporting requirements and contracted integrations, so a realistic workflow demonstration is more useful than a generic feature checklist.

Not publicly confirmed; request a property-specific quote
Visit Amadeus Delphi →
Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Quoted hotel sales and catering software; module and integration scope must be agreed
Free Trial Not publicly confirmed; sales demonstration available
Contract Not publicly confirmed; obtain licence, onboarding and renewal terms
Attendee Capacity Configured around property and event inventory; public platform-wide guest limit Not publicly confirmed
Mobile App Not publicly confirmed
Offline Capability Not verified
Data & Compliance Not publicly confirmed
Expertise Level Intermediate
Event Types
Hotel meetingsConferencesBanquetsGroup events
Key Integrations
Delphi Direct (Native) Delphi Diagramming (Native) MeetingBroker (Native)
Support Channels
Product helpSales teamTraining resources
Best For
  • + Hotels managing group enquiries, proposals and catering events
  • + Sales teams that need client history to remain available across staff changes
  • + Hotel groups seeking shared reporting and repeatable processes across properties
Not For
  • − One-off organisers who need only a venue marketplace or invitation tool
  • − Buyers seeking a confirmed self-service subscription price
  • − Teams selecting software without testing their own BEOs, reports and system connections
Key Capabilities
✓ Maintain contacts, client histories and sales activity in a shared database
✓ Track leads and automate follow-up
✓ Prepare proposals, contracts and reusable templates
✓ Customise event items and generate banquet event orders and checks
✓ Review group performance, productivity and profitability reports
✓ Analyse historical business for forecasting
✓ Connect the sales workflow with Delphi Direct, Delphi Diagramming and MeetingBroker
Honest Limitations

Pricing and scope require a proposal

The current official page does not establish a numeric subscription tariff. Obtain the property, user, training, implementation and module scope in writing.

Integration requirements vary

Official system requirements list minimum Delphi versions and product-specific conditions for connected systems. A named integration is not proof that every property's existing setup is ready.

Test reports and layouts against your work

The independent Delphi accounts inspected are historical. They raise useful reporting and layout questions, but do not establish that older limitations remain in the current product.

Pricing Breakdown
Plan Price Details
Property sales and catering Custom quote The official portfolio describes tailored experiences for full-service and select-service hotels. Confirm the purchased edition and capabilities.
Brand or management-company deployment Custom quote Portfolio reporting, shared processes and property scope require a sales discussion.
Connected products and implementation Confirm in the proposal Ask which Delphi Direct, Diagramming, MeetingBroker, PMS, payment and training requirements are included or separately charged.

Hidden Costs to Watch

  • ! Confirm data migration, template configuration, training and ongoing support in the statement of work.
  • ! Check third-party licences and version requirements for integrations.
  • ! No public attendee-based rate supports a 100/500/1,000-guest software-cost illustration.

Delphi’s core job is to connect hotel sales activity with the details needed to deliver meetings and catering. Shared client history and reusable event documents are central to that evaluation.

Bring a real enquiry, proposal, BEO and report into the demonstration. The available independent accounts are older Delphi experiences, so current configuration and support should be assessed directly.

Sources:

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Questions to Ask the Vendor
  1. 1
    Which Delphi edition and property configuration are included in this proposal?
  2. 2
    What are the user, property, implementation, training and renewal charges?
  3. 3
    Can we reproduce our BEO, banquet check, forecast and productivity reports in a demonstration?
  4. 4
    Which connected products need separate licences or upgrades?
  5. 5
    How do customer history, templates and reports work across multiple properties?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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