Bookwhen

Bookwhen is well suited to a calendar of bookable classes and workshops, especially when customers return and use passes or memberships. Choose the plan by the booking workflow as well as volume: attendance tracking, reminders and waiting lists start above Lite.

Free plan; paid plans displayed from $16/month
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Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Subscription by monthly bookings, team members, pages and features
Free Trial Two weeks with all features; no credit card required
Contract Monthly or annual billing; cancel anytime without a cancellation fee; annual plans are not refundable
Attendee Capacity Plan allowances are monthly bookings, not a tested attendee ceiling
Mobile App Mobile-optimised web app; native iOS/Android app Not publicly confirmed
Offline Capability Not verified
Data & Compliance Not publicly confirmed
Expertise Level Beginner
Event Types
Professional workshopsTraining coursesRecurring classesOnline classes
Key Integrations
Stripe (Native) PayPal (Native) Zoom (Native)
Support Channels
Online supportAdministrator and booker help centresPhone support on Plus
Best For
  • + Training providers repeating classes and workshops
  • + Small businesses selling course places or blocks of sessions
  • + Teams wanting a booking schedule embedded into an existing website
Not For
  • − Paid-class businesses expecting the free plan to collect ticket revenue
  • − Teams budgeting for Lite while needing waiting lists and attendance tracking
  • − Projects primarily managing exhibitors, conference production or venue contracts
Key Capabilities
✓ Set recurring schedules and bookable course or event tickets
✓ Collect custom form answers and attachments during booking
✓ Accept online payments and configure discounts
✓ Offer passes and memberships on eligible plans
✓ Manage waiting lists and reminder emails on Standard and above
✓ Record class attendance and export booking data
✓ Embed a booking schedule into a website
✓ Generate Zoom meetings and send joining information
Honest Limitations

Bookings and attendees are different units

Plans have a booking allowance measured by the billing cycle, and one booking can contain several tickets or people. Temporary overuse does not automatically stop service; continued overuse can prompt an upgrade request.

Useful class features start in Standard

Waiting lists, reminders, passes and attendance tracking appear in Standard and Plus, not the Lite feature list.

Online payments carry separate fees

The subscription does not include the selected provider's processing charge. The plan page also varies by currency, so confirm the actual checkout amount.

Pricing Breakdown
Plan Price Details
Free $0 50 bookings/month, one team member and one page; free events only.
Lite $16/month or $160/year 300 bookings/month, two team members and one page; payments, discounts, transfers and Zoom.
Standard $29/month or $290/year 800 bookings/month, five team members and three pages; adds waiting lists, reminders, passes and attendance.
Plus $59/month or $590/year 1,800 bookings/month, ten team members and six pages; phone support.
Enterprise Custom quote Bespoke, franchise, reseller and class-search arrangements.

Cost at Common Event Sizes

100
attendees
$16 monthly Lite subscription
Illustration assumes one booking per guest, all booked within one monthly billing cycle, no other bookings and only Lite features.
500
attendees
$29 monthly Standard subscription
Same one-booking-per-guest, one-billing-cycle assumption; excludes processing and tax.
1000
attendees
$59 monthly Plus subscription
Same one-booking-per-guest, one-billing-cycle assumption; excludes processing and tax. This is not an attendance performance test.

Hidden Costs to Watch

  • ! Online payment processing is separate; rates depend on provider, card and payer location.
  • ! Amounts reproduce the observed dollar display; confirm checkout currency, taxes and annual prepayment treatment.
  • ! Additional staff, pages or required features can force a higher plan before the booking limit is reached.

Bookwhen is built around a schedule that customers can book repeatedly. For a workshop or training business, the important test is whether course tickets, passes and booking changes match the way customers buy.

Use a realistic month of bookings during the trial. Include a waitlist, a transfer and a returning customer so that feature requirements and booking allowances are tested together.

Sources

Comparing this with other event tools?

Get a shortlist of the best-fit options for your event workflow.

Questions to Ask the Vendor
  1. 1
    How do multi-person bookings, course tickets and cancellations count toward our monthly allowance?
  2. 2
    Which plan includes every reminder, waitlist, pass and attendance feature we need?
  3. 3
    What are our payment-provider charges and refund costs?
  4. 4
    Can we test adding another attendee or moving a booking after payment?
  5. 5
    How do Zoom links, recurring schedules and class capacity interact?
  6. 6
    What mobile or offline attendance options are available to instructors?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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