Donorbox

Donorbox suits nonprofits that want event tickets to sit beside their donation campaigns. Build the budget with the event-specific platform rate, processor charges and any kiosk or CRM add-ons; the headline donation rate is not the ticketing rate.

Fundraising & Auction Registration & Ticketing Freemium

Standard $0/month plus fees; Pro $150/month plus fees; Premium quoted

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Tool Nutrition Label

Founded 2014

Headquarters Not publicly confirmed in the sources checked

Company Size Not publicly confirmed in the sources checked

Funding Not publicly confirmed in the sources checked

Pricing Model Subscription options plus transaction fees; optional add-ons

Free Trial Standard has no monthly subscription fee

Contract Monthly Pro or quoted annual arrangement; add-ons renew separately

Attendee Capacity No verified event-attendee ceiling; form or account allowances are not capacity guarantees

Mobile App Mobile ticket wallet and browser workflows; Live Kiosk is a separately priced app

Offline Capability Not verified

Data & Compliance Not publicly confirmed in the sources checked

Expertise Level Intermediate

Event Types

Charity dinnersSchool fundraisersCommunity benefit events

Key Integrations

Stripe (Native) PayPal (Native)

Support Channels

Help centreEmailSales consultation

Best For

+ Nonprofits combining ticket sales and voluntary gifts
+ Fundraisers needing QR check-in and ticket-level quantities
+ Small teams embedding an event form into an existing website

Not For

− Paid events requiring zero platform transaction fees
− Teams treating the free account as including every add-on
− Conference programmes centred on papers, speaker review and complex session scheduling

Key Capabilities

✓ Sell multiple ticket levels with quantities and sales deadlines

✓ Offer group and sponsor ticket packages

✓ Collect attendee information through event questions

✓ Add voluntary donations during ticket purchase

✓ Check tickets through QR codes or ticket codes

✓ Track attendance and send event reminders

✓ Run hosted or embedded fundraising forms beside event campaigns

Honest Limitations

Ticket fees exceed the standard donation rate

Standard events carry a 3.95% platform fee; ordinary Standard donations use 2.95%. A processor charge is additional.

Add-ons change the budget

Live Kiosk, Text-to-Give, some integrations and CRM can add separate charges. Confirm the complete configuration before comparing vendors.

Fee concerns in recent reviews

Brian A. and Luke L. praised useful forms or setup in their March and April 2026 G2 reviews but questioned combined fees and paid extras. Both reviews are marked incentivised.

Offline records are not offline operation

The ability to record cash or checks does not establish disconnected ticket scanning. Offline application behaviour remains unverified.

Pricing Breakdown

Plan	Price	Details
Standard	$0/month plus platform fees	2.95% for standard donations; 3.95% for events and certain other products; processing additional.
Pro	$150/month plus platform fees	1.75% for standard donations and 2% for events; annual discount requires a quote.
Premium	Custom subscription	Published platform rates include 1.6% for standard donations and 2% for events; confirm configuration.

Cost at Common Event Sizes

100

attendees

$197.50 platform fee only

Assume 100 paid $50 tickets on Standard: 100 × $50 × 3.95%; processing and add-ons excluded.

500

attendees

$987.50 platform fee only

Assume 500 paid $50 tickets on Standard; no donor fee coverage or refunds.

1000

attendees

$1,975 platform fee only

Assume 1,000 paid $50 tickets on Standard; this is event revenue, not an annual subscription.

Hidden Costs to Watch

! Stripe or PayPal processing varies by method, region and nonprofit eligibility.
! Live Kiosk starts at $80/month for the first Standard/Pro device; hardware and extra devices are separate.
! Optional integrations, messaging and CRM may be separately billed.

Test one sponsor package and one ordinary ticket through purchase, check-in, donation reporting and refund. The useful comparison is the complete campaign workflow and its combined costs, including the records staff need after the event.

The fit assessment follows the documented scope. Linked reviews are dated individual experiences and do not establish typical performance.

Sources

Official pricing — Official pricing
Event ticketing product — Event ticketing product
About Donorbox — About Donorbox
User reviews — Brian A., Executive Director, 20 March 2026, 3/5: standalone forms/payment options useful, combined costs a concern. Current, validated, incentivised G2 invite on behalf of seller. Luke L., 10 April 2026, 4/5: straightforward setup, embedding and tracking; concerns about paid extras and fees. Validated, incentivised seller invitation. Distinct original author, not a syndicated copy.

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Pairs Well With

Canva

The fastest way for most event teams to produce polished promo assets and decks, though it is still a design platform rather than a true event-ops tool.

Event Marketing Freemium

Prepare campaign and sponsor artwork separately for the event page.

Google Forms

Free Google form and survey builder for simple RSVPs, feedback forms, quizzes, and lightweight event registration, with automatic response collection in Sheets.

Event Marketing Free

Collect an optional post-event survey separately and reconcile responses manually.

Alternatives

Givebutter

Free-to-use nonprofit fundraising platform with event ticketing, donation forms, donor CRM, auctions, messaging, and campaign pages.

Registration & Ticketing Free

Compare donation campaigns alongside auction and fundraising-event tools.

Qgiv

Bloomerang Fundraising platform for nonprofit donation forms, event registration, peer-to-peer campaigns, auctions, text fundraising, and donor CRM integrations.

Fundraising & Auction Freemium

Compare event fundraising and donor-engagement workflows with a configuration-specific quote.

Fundly

Crowdfunding platform for personal, community, nonprofit, school, and event-related fundraising campaigns with donation pages and social sharing.

Fundraising & Auction Registration & Ticketing Freemium

Compare when crowdfunding is more central than event admission.

Questions to Ask the Vendor

1
Which fees apply separately to tickets, donations, memberships and refunds?
2
What would our processor rate be for our country and payment methods?
3
Which check-in functions work if connectivity drops?
4
Which add-ons and integrations are included in this exact quote?
5
How can we export complete attendee and supporter records?

How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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