Eventfrog

Eventfrog is attractive for German events that want a listing and ticket sales together, particularly when a modest ticket price fits the Free package. Compare the actual payment and refund workflow before treating that package as cost-free, and confirm regional rates for events outside Germany.

Germany: Free package plus €0.19 + 1.9% for online payment; current Plus €0.49 + 2.4% and Pro €0.69 + 2.9% per ticket, excluding VAT
Visit Eventfrog →
Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Package per event, with per-ticket charges and separate optional services
Free Trial Free event package available; tickets above €50 automatically require Plus
Contract Packages apply per event; specific cancellation and payout conditions apply
Attendee Capacity Not publicly confirmed
Mobile App Entry App for iOS and Android supports offline ticket validation; confirm device preparation and synchronization requirements
Offline Capability Yes
Data & Compliance Not publicly confirmed
Expertise Level Beginner
Event Types
ConferencesWorkshopsConcertsFestivalsCommunity events
Support Channels
Help centreEmail and telephone support
Best For
  • + German organizers combining an event listing with ticket sales
  • + Lower-priced events comparing a free package with paid upgrades
  • + Teams needing seating and website ticket embeds
Not For
  • − Events applying German prices to Switzerland or another country without confirmation
  • − Organizers expecting Free-package online payments to have no charge
  • − Events above €50 per ticket that intend to remain on the Free package
Key Capabilities
✓ Publish an event listing within Eventfrog's discovery network
✓ Sell tickets using event-specific packages
✓ Configure seating for ticketed events
✓ Embed ticket sales within an existing website
✓ Add ticket-holder questions and discount functions on eligible plans
✓ Use tracking pixels on the Pro package
✓ Offer electronic tickets and handle ticket refunds through the platform
Honest Limitations

Free is bounded by ticket value and payments

The German Free package caps ticket value at €50 and still charges €0.19 + 1.9% for online payment. A higher ticket price automatically moves the event to Plus.

Current rates have promotional presentation

Plus and Pro display reduced rates beside struck-through higher figures. No expiry was established; confirm the rate applicable when publishing the event.

Refunds and cancellation have their own fees

The published German schedule lists €0.99 + 3.9% per refunded ticket, or an additional €50 for full event cancellation, excluding VAT.

Review geography differs

The two original organizer accounts used here are on the Swiss Trustpilot domain. They support historical usability observations, not the German tariff. Offline entry support is established separately in the official German feature table.

Pricing Breakdown
Plan Price Details
Free — Germany €0 platform fee; online payment €0.19 + 1.9% per ticket Ticket price up to €50. The published figures exclude VAT; payout follows the event.
Plus — Germany, current displayed rate €0.49 + 2.4% per ticket Includes online payment. Higher ticket values require this package; confirm the displayed promotional rate.
Pro — Germany, current displayed rate €0.69 + 2.9% per ticket Includes online payment and additional branding/tracking controls; the page advertises payout at any time.

Cost at Common Event Sizes

100
attendees
€114
German Free-package illustration: one €50 ticket each paid online; €0.19 + 1.9% × €50 = €1.14 per ticket. Excludes VAT, refunds and optional services.
500
attendees
€570
German Free-package illustration: one €50 ticket each paid online; €0.19 + 1.9% × €50 = €1.14 per ticket. Excludes VAT, refunds and optional services.
1000
attendees
€1,140
German Free-package illustration: one €50 ticket each paid online; €0.19 + 1.9% × €50 = €1.14 per ticket. Excludes VAT, refunds and optional services.

Hidden Costs to Watch

  • ! Published German prices exclude VAT.
  • ! Refunding an online ticket uses the separate €0.99 + 3.9% schedule; full cancellation adds €50. Original package fees no longer apply to the refunded ticket under the stated rule.
  • ! Advertising, cashless services and regional differences require separate confirmation.

Eventfrog combines discovery and ticket sales with package choices made for each event. The German Free package is a useful starting point for lower-priced tickets, provided the organizer accounts for online payment charges.

Check the highest ticket price, expected refunds and payout timing before choosing a package. The current German rate page shows promotional presentation for paid packages, so retain the applicable tariff in the event’s commercial records.

Sources

Comparing this with other event tools?

Get a shortlist of the best-fit options for your event workflow.

Questions to Ask the Vendor
  1. 1
    Which regional tariff and promotional rates apply to this event?
  2. 2
    Will our highest ticket price trigger an automatic package upgrade?
  3. 3
    What VAT, payment, refund and cancellation amounts will appear on the invoice?
  4. 4
    What payout timing is available under the chosen package?
  5. 5
    What preparation and duplicate-scan safeguards are required for offline entry across our devices?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

Suggest a correction →