Heylo

Heylo fits communities that meet repeatedly and need conversation, RSVPs and payments in the same place. Its free plan is useful for basic coordination, while payment volume, searchable history and waiver requirements can make a paid plan relevant.

Networking & Engagement Registration & Ticketing Event Planning & Management Freemium

Base $0; Plus $19, Pro $59 and Business $199 per group/month

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Tool Nutrition Label

Founded Not publicly confirmed in the sources checked

Headquarters Not publicly confirmed in the sources checked

Company Size Not publicly confirmed in the sources checked

Funding Not publicly confirmed in the sources checked

Pricing Model Per-group subscription options plus payment and email-overage fees

Free Trial Free Base plan; paid trial offered with duration to confirm

Contract Monthly plans; pricing page permits upgrade or downgrade without cancellation fees

Attendee Capacity Unlimited members and events stated; organisers can set event capacity and waitlists

Mobile App Browser access plus iOS and Android apps

Offline Capability Not verified

Data & Compliance Not publicly confirmed in the sources checked

Expertise Level Intermediate

Event Types

Run clubsBook clubsHiking meetupsVolunteer gatherings

Key Integrations

Stripe (Native)

Support Channels

Help centreContact supportPriority support on Pro

Best For

+ Run and hiking clubs coordinating regular outings
+ Book clubs needing RSVPs and event-specific discussion
+ Community organisers collecting dues or paid-event fees

Not For

− Paid groups expecting no platform or processor charges
− Base-plan users needing unlimited searchable chat history
− Large conferences needing abstract review and complex event production tools

Key Capabilities

✓ Create events with RSVPs, attendance and waitlists

✓ Keep group and event conversations in separate topics

✓ Maintain member profiles and directories

✓ Collect one-time event payments and recurring memberships

✓ Publish shareable event information for discovery

✓ Add questionnaires and group analytics on eligible paid plans

✓ Collect waivers and embed events on the Pro plan

Honest Limitations

Fees have two layers

Base payments carry 5% + $0.59 platform fees plus processing. The documented Stripe rate is 2.9% + $0.30, with an additional Stripe Billing percentage for recurring memberships.

Search and email allowances differ

Base searches 30 days of history and includes 500 monthly emails. Paid plans extend both; email overage is listed separately.

Waiver wording needs confirmation

The plan card places waiver collection on Pro, while a general FAQ includes waivers in a free-plan description. Budget for the narrower card entitlement until the vendor confirms it.

Community reports are individual experiences

XuCao2022 and Caitlyn Grad describe successful volleyball and book-club use in App Store reviews. Those examples do not establish adoption or performance for every community.

Pricing Breakdown

Plan	Price	Details
Base	$0/group/month	Platform payment fee 5% + $0.59; 30-day search and 500 monthly emails.
Plus	$19/group/month	Platform payment fee 4% + $0.49; one-year search and 5,000 emails.
Pro	$59/group/month	Platform payment fee 2% + $0.29; unlimited search, waivers and 20,000 emails.
Business	$199/group/month	Platform payment fee 1% + $0.10; API access, onboarding and 50,000 emails.
Organization	Custom	Multi-chapter administration and shared membership arrangement.

Cost at Common Event Sizes

100

attendees

$484 combined fee illustration

Base plan, 100 separate $50 one-off payments, organiser absorbs fees: each (50 × .05 + .59) + (50 × .029 + .30) = $4.84. No recurring billing fee.

500

attendees

$2,420 combined fee illustration

500 separate $50 one-off payments at the same documented rates; taxes and email overage excluded.

1000

attendees

$4,840 combined fee illustration

1,000 separate $50 one-off payments; no gross-up or assumption that members cover fees.

Hidden Costs to Watch

! Stripe processing is additional to the platform fee; confirm regional rates.
! Recurring memberships add the documented 0.7% Stripe Billing fee.
! Email usage above the plan allowance is $0.005 per email.

Use the trial to organise one real gathering and its follow-up conversation. Check whether members can find the relevant discussion, change an RSVP and understand a paid checkout without an organiser explaining each step.

The fit assessment follows the documented scope. Linked reviews are dated individual experiences and do not establish typical performance.

Sources

Official plans — Official plans
Platform and processing fees — Platform and processing fees
Product and mobile access — Product and mobile access
App Store community reviews — XuCao2022, 12 March 2022: describes beach-volleyball participation and organising a hike; positive event details and group-topic experience. Public account identity; no incentive disclosed. Caitlyn Grad, 20 September 2024: book-club organiser using RSVPs for venue counts and event/group discussion. Developer reply on 25 September is not another independent review. Incentive status not independently established.

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Pairs Well With

Google Maps

Mapping, venue discovery, directions, traffic, offline driving maps, and embeddable location links that help attendees find event venues and planners coordinate logistics.

Venue & Catering Free

Share a route or meeting point alongside event instructions; group records stay in Heylo.

Canva

The fastest way for most event teams to produce polished promo assets and decks, though it is still a design platform rather than a true event-ops tool.

Event Marketing Freemium

Create a club poster or shareable event graphic separately.

Alternatives

Mixily

Ad-free invitations, RSVP tracking, guest messaging, and simple event pages for independent hosts and communities.

Digital Invitations Freemium

Compare community gathering and event-hosting workflows.

Wild Apricot

Membership management software with member database, renewals, website, payments, email, and event registration for clubs, nonprofits, and associations.

Event Planning & Management Freemium

Compare formal membership records and club administration.

Hivebrite

Community engagement platform with event management, member directories, content, groups, and monetization.

Virtual & Hybrid Events Paid

Compare a broader community platform when an organisation needs more extensive configuration.

Questions to Ask the Vendor

1
Which plan includes our required waivers and registration questions?
2
What payment and recurring-billing rates apply in our country?
3
How are passed-on fees calculated at checkout and on refunds?
4
Can we export members, attendance and conversation history before leaving?
5
Which event actions remain available when a member loses connectivity?

How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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