Humanitix

Humanitix is a practical shortlist choice when a community event needs paid tickets, flexible guest records and a workable door process without a recurring subscription. Its charitable model concerns profits from booking fees; organisers still need to budget service and payment charges.

Registration & Ticketing Event Marketing Freemium

Free events $0; US Standard 2.1% + $0.99 per paid ticket, plus processing

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Tool Nutrition Label

Founded 2016

Headquarters Not publicly confirmed in the sources checked

Company Size Not publicly confirmed in the sources checked

Funding For-purpose organisation; official history names early Atlassian Foundation and NSW Government funding; current funding totals unconfirmed

Pricing Model Per-paid-ticket service fee plus payment processing; eligible charity and school discount

Free Trial Free events and account creation; no subscription needed for the published standard offer

Contract Published standard offer has no subscription or contract; payment terms still apply

Attendee Capacity No tested maximum established; confirm the intended event and record volumes

Mobile App Humanitix for Hosts on iOS and Android

Offline Capability Yes

Data & Compliance Not publicly confirmed in the sources checked

Expertise Level Intermediate

Event Types

Community performancesCharity eventsWorkshopsFestivals

Key Integrations

Canva (Native) Stripe (Native)

Support Channels

Help centreHuman support contact

Best For

+ Community performances combining reserved seats and general admission
+ Workshop organisers managing waitlists and guest messages
+ Fundraisers seeking a published ticket-fee structure

Not For

− Organisers expecting paid ticket processing to cost nothing
− Events requiring offline Tap to Pay as their only payment fallback
− Teams needing a guaranteed local discovery audience

Key Capabilities

✓ Create ticket types, promotions and access codes

✓ Build seating maps for seats, tables and market stalls

✓ Embed ticket checkout and customise event graphics with Canva

✓ Offer waitlists and let guests update their own details

✓ Send event messages and manage purchaser and attendee records

✓ Scan or search preloaded tickets in the host app without connectivity

✓ Reconnect scanning devices to synchronise check-in records

Honest Limitations

Offline scanning has prerequisites

Load the event while online before doors open. Disconnected devices do not exchange check-ins until they reconnect, and Tap to Pay needs a reliable connection.

Service and processor charges are separate

US Standard service fees are 2.1% + $0.99 per ticket. The pricing page also lists 2.9% + $0.30 processing; confirm the payment configuration, tax and refund treatment.

Discovery varies by location

Anjali J. reported useful virtual-event discovery but a limited local selection in March 2025. This attendee experience does not predict turnout for a new listing.

Payout timing deserves a separate check

The feature page describes payment after the event and mentions early funding options. Confirm the actual payout schedule and eligibility before relying on ticket receipts for supplier deposits.

Pricing Breakdown

Plan	Price	Details
Free events	$0	No fee for free tickets under the published standard offer.
US Standard	2.1% + $0.99 per paid ticket	Service fee; payment processing listed separately at 2.9% + $0.30.
Eligible charities and schools	1% + $0.99 per paid ticket	Discounted US service fee subject to eligibility; processing remains additional.

Cost at Common Event Sizes

100

attendees

$204 platform-fee illustration

Illustration: each attendee buys one $50 ticket under US Standard; 50 × 2.1% + 0.99 = $2.04. Service fees only; processing and tax excluded. No gross-up or annual estimate.

500

attendees

$1,020 platform-fee illustration

Illustration: each attendee buys one $50 ticket under US Standard; 50 × 2.1% + 0.99 = $2.04. Service fees only; processing and tax excluded. No gross-up or annual estimate.

1000

attendees

$2,040 platform-fee illustration

Illustration: each attendee buys one $50 ticket under US Standard; 50 × 2.1% + 0.99 = $2.04. Service fees only; processing and tax excluded. No gross-up or annual estimate.

Hidden Costs to Watch

! Payment processing, taxes and any regional differences are outside the ticket-service rate.
! Clarify fee allocation, refund deductions and access to funds before the event.

Before launch, run a sample purchase, guest edit and refund, then rehearse check-in with the venue connection disabled. Confirm that the app has downloaded the correct event and that staff understand when other scanners can see their updates.

The fit assessment follows documented product scope. Dated user reviews describe individual experiences; no hands-on test or vendor interview is claimed.

Sources

US pricing — Official source; checked 2026-09-20.
Product features — Official source; checked 2026-09-20.
Host-app hardware requirements — Official source; checked 2026-09-20.
Prepare check-in — Official source; checked 2026-09-20.
Staff scanning access — Official source; checked 2026-09-20.
Official founding history — Official source; checked 2026-09-20.
Capterra organiser review — Anonymous User, Owner/LCSW in Health, Wellness and Fitness, 2026-04-07: describes using custom event promotion and ticketing for their business; no drawback reported. Capterra marks non-incentivized. Public identity remains anonymous.
G2 attendee review — Anjali J., Transaction Risk Investigator, 2025-03-19: describes finding paid/free virtual events and limited local selection. Current User, Validated Reviewer, incentivized G2 invite. Shashikiran Reddy Y. is not counted because the observed narrative was less clearly grounded in use.

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Pairs Well With

Canva

The fastest way for most event teams to produce polished promo assets and decks, though it is still a design platform rather than a true event-ops tool.

Event Marketing Freemium

Create event artwork with the documented embedded Canva connection.

Google Maps

Mapping, venue discovery, directions, traffic, offline driving maps, and embeddable location links that help attendees find event venues and planners coordinate logistics.

Venue & Catering Free

Share travel and meeting-point directions separately from ticket records.

Alternatives

Ticket Tailor

Affordable event ticketing platform with free-ticket allowance, low per-ticket fees, seating charts, embedded checkout, check-in app, and strong payment processor choice.

Registration & Ticketing Freemium

Compare a ticket-credit approach for a similar ticket-selling workflow.

Eventbrite

Mass-market ticketing and event marketing platform with unmatched discovery reach, fast setup, and fee-heavy economics for paid events.

Registration & Ticketing Event Marketing Freemium

Compare marketplace discovery alongside registration.

Givebutter

Free-to-use nonprofit fundraising platform with event ticketing, donation forms, donor CRM, auctions, messaging, and campaign pages.

Registration & Ticketing Free

Compare a fundraiser centred on donations and campaigns as well as tickets.

Questions to Ask the Vendor

1
Which charity or school rate applies to our organisation?
2
What processing, tax and refund charges apply to our payment setup?
3
When can we withdraw ticket proceeds for this event?
4
How do several offline scanners handle the same ticket before reconnecting?
5
Which seating and access requirements should we test with our venue?

How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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