Lead Liaison

Lead Liaison fits the work after a business event: understanding which prospects remain engaged and following up through a coordinated marketing programme. The useful comparison is the cost and scope of the automation package, not just its entry-level visitor tracker. Teams need agreed contact rules, content and CRM ownership to make that handoff work.

USD $250/month Inbound; $780/month Omnibound; $1,500/month Lifecycle, based on an annual contract
Visit Lead Liaison →
Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Subscription by product scope and licensed prospects; optional usage and service add-ons
Free Trial Not publicly confirmed; demonstration available
Contract One-, two- or three-year agreements; published monthly rates assume an annual contract
Attendee Capacity Not an attendee-capacity product; Omnibound lists 5,000 licensed prospects and Lifecycle 20,000
Mobile App Not publicly confirmed for this marketing-automation scope; separate event-capture apps are not included by inference
Offline Capability Not verified
Data & Compliance Not publicly confirmed
Expertise Level Advanced
Event Types
Business conferencesExhibition follow-upWebinarsField marketing programmes
Key Integrations
Salesforce connector (Native) Lead Liaison API (API)
Support Channels
Included product supportOnline help and trainingOnboarding packages
Best For
  • + Marketing teams nurturing event contacts over a longer sales cycle
  • + Businesses connecting website behaviour to prospect qualification
  • + Teams with capacity to configure campaigns, scoring and CRM handoffs
Not For
  • − Organisers looking primarily for a badge scanner or attendee app
  • − Buyers assuming the entry-level visitor tracker includes full marketing automation
  • − Teams seeking a standalone free CRM without a paid package
Key Capabilities
✓ Track website visits and prospect engagement
✓ Segment prospects for relevant follow-up
✓ Build automated marketing and nurture activities
✓ Capture enquiries through forms and landing pages
✓ Score leads using engagement and qualification rules
✓ Coordinate sales handoffs through supported CRM connections
✓ Analyse marketing activity and lifecycle progress
Honest Limitations

The lowest plan has a narrower purpose

Inbound is a visitor-tracking package. Lead Management Automation is listed in Omnibound and Lifecycle; the published Lifecycle bundle also includes the CRM connector and API. Confirm entitlements rather than treating all capabilities as included at $250/month.

Contacts and services can add to the subscription

Current pricing lists extra prospect capacity, email sends, API usage and onboarding options. Existing database size and message volume can matter more than the headcount at a single event.

The reviews are historical automation accounts

John S. in November 2021 valued website-journey visibility and support. Bill M. in August 2020 described useful automation but missed a visual workflow diagram. That interface observation is dated; ask to see the current builder.

Pricing Breakdown
Plan Price Details
Inbound USD $250/month on an annual contract ProspectVision visitor tracking and engagement insight; not the full Lead Management Automation package.
Omnibound USD $780/month on an annual contract Adds Lead Management Automation and up to 5,000 licensed prospects; $9,360 for twelve months before extras.
Lifecycle USD $1,500/month on an annual contract Up to 20,000 licensed prospects with the listed CRM connector, API and additional modules; $18,000 for twelve months before extras.

Hidden Costs to Watch

  • ! Additional prospect capacity is listed at $180/month per 10,000 and extra email sends at $50/month per 10,000.
  • ! Standalone API access starts at $150/month for 5,000 queries per day; clarify when it is already included in the selected bundle.
  • ! Obtain onboarding, optional service credits, taxes and renewal terms separately.
  • ! Prospects, email sends and API calls are different units from event attendees; no attendee-based invoice is inferred.

Map one event follow-up journey before the demonstration: import the contact, record permission, score the next website visit and hand a qualified prospect to sales. Ask the vendor to show which package and extras that complete journey requires.

Keep the visitor-tracking entry plan separate from the automation decision. The current commercial schedule also treats event lead management as a distinct scope, so include any capture-to-marketing connection in the proposal.

Sources

Comparing this with other event tools?

Get a shortlist of the best-fit options for your event workflow.

Questions to Ask the Vendor
  1. 1
    Which plan includes the automation, CRM connector and API functions we actually need?
  2. 2
    How are licensed prospects counted, archived and charged when our database grows?
  3. 3
    What email, API, onboarding and service-credit costs are outside the subscription?
  4. 4
    Can you demonstrate the current campaign builder with our event follow-up sequence?
  5. 5
    How do consent, suppression, duplicate records and sales ownership transfer between systems?
  6. 6
    What are the renewal, export and termination terms of the proposed agreement?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

Suggest a correction →