YourEventKit

RunSignup

RunSignup is a strong candidate for a race whose registration, participant changes and packet pickup need to connect. Understand the cart-based fee table and rehearse race-day synchronisation; its broad settings make preparation worthwhile even when there is no software subscription.

Registration & Ticketing Event Planning & Management Fundraising & Auction Event Marketing Freemium
Free event setup; paid cart fees from 6% + $1 with lower rates for larger carts
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Tool Nutrition Label
Founded 2010
Headquarters Not publicly confirmed in the sources checked
Company Size Not publicly confirmed in the sources checked
Funding Employee-owned according to the company
Pricing Model Payment fee per cart transaction, including platform and card processing
Free Trial Free events and software setup; fees apply to paid transactions
Contract No software subscription or long-term contract stated
Attendee Capacity Organisers set event caps; no universal maximum established in the checked sources
Mobile App Free RaceDay CheckIn app for iOS and Android
Offline Capability Yes
Data & Compliance Not publicly confirmed in the sources checked
Expertise Level Intermediate
Event Types
5K and 10K racesMarathonsTrail racesCharity walksTriathlons
Support Channels
Help centreEmailAccount managers
Best For
  • + Race directors managing entries and participant changes
  • + Charity runs combining registration with fundraising
  • + Timers and volunteers coordinating bib assignment and packet pickup
Not For
  • − Paid races requiring zero transaction charges
  • − Buyers assuming each participant always creates a separate fee calculation
  • − Events centred on exhibition sales or conference abstract management
Key Capabilities
✓ Set up single-course or multi-event race registration
✓ Control participant transfers, deferrals and waitlists
✓ Collect custom registration questions and waivers
✓ Offer date-based prices, team discounts and coupon codes
✓ Use included race websites and participant email tools
✓ Assign bibs and check in linked registrations with RaceDay CheckIn
✓ Queue race-day edits offline and synchronise after reconnection
Honest Limitations

Fees use cart value

The rate changes at cart totals of $250 and $1,000. A multi-person order can have a different fee from the same people purchasing separately.

Offline check-in has a defined scope

The RaceDay app queues edits for reconnection. This does not make online sales, live cross-device updates or the entire organiser dashboard work without internet.

Configuration takes attention

Austin B. in November 2024 praised flexible email and reporting but described many menus and a specific payout-account problem. Kori C. in February 2023 found team use helpful but reported confusing changes. These are dated accounts to investigate in a trial.

Software fees are not the whole race budget

Timing services, equipment and any partner-added charges remain separate. The included app is not a promise of free race staffing or hardware.

Pricing Breakdown
Plan Price Details
Free events $0 registration processing No paid cart means no registration processing fee under the published offer.
Paid cart: $0.01–$249.99 6% + $1 per cart Includes platform and credit-card processing; fees can be allocated to organiser or participant.
Paid cart: $250–$999.99 5% + $1 per cart Rate depends on the whole cart, not total event attendance.
Paid cart: $1,000+ 4% + $1 per cart Larger-cart rate; confirm any partner-specific additions.

Cost at Common Event Sizes

100
attendees
$400 processing total
100 separate carts at $50 each: 100 × (50 × 6% + $1) = $400. Assumes no extras or refunds.
500
attendees
$2,000 processing total
500 separate $50 carts at $4 each; one combined cart would use a different tier.
1000
attendees
$4,000 processing total
1,000 separate $50 carts; event size itself does not change the cart’s rate.

Hidden Costs to Watch

  • ! Timing hardware, professional timing and event staff are separate.
  • ! Some partner arrangements can add service fees.
  • ! Donation processing has its own eligibility and rate; do not apply the registration table universally.

Rehearse packet pickup with actual volunteer devices, including an offline period followed by reconnection. Also test a participant transfer and family registration before opening sales, because those choices affect records and fee calculations.

The fit assessment follows the documented scope. Linked reviews are dated individual experiences and do not establish typical performance.

Sources

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Alternatives

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Questions to Ask the Vendor
  1. 1
    Which fees apply to our cart types, donations and partner arrangement?
  2. 2
    How do refunds and participant transfers affect fees and payouts?
  3. 3
    What must volunteers download or synchronise before using check-in offline?
  4. 4
    How are conflicting changes resolved when several offline devices reconnect?
  5. 5
    Which participant changes and permissions should be enabled before race day?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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