Scan2Lead

Scan2Lead is worth considering when an exhibition already supports its badge-retrieval service. For other shows, the 365 workflow provides a different route to collecting contacts, but it does not automatically grant access to an organiser’s registration database. Choose the product and export process around the event, not just the scanner.

Current numeric rates not publicly confirmed; partner-show shop or portal quote
Visit Scan2Lead →
Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Partner-show product booking or Scan2Lead 365 Event Day Credits: one employee for one day
Free Trial Test licence request available; production entitlement requires confirmation
Contract Not publicly confirmed
Attendee Capacity Not publicly confirmed; licences and staff-days are distinct from visitor headcount
Mobile App Scan2Lead mobile app; current iPhone/iPad listing verified
Offline Capability Yes
Data & Compliance European Union, according to current official FAQ
Expertise Level Intermediate
Event Types
Trade showsExhibitionsBusiness conferencesSales events
Support Channels
Help and FAQVendor contactPartner-show support arrangements
Best For
  • + Exhibitors attending Scan2Lead partner trade shows
  • + Teams combining mobile capture with handheld or desk-based collection
  • + Businesses planning staff-day licences and a clear post-show export routine
Not For
  • − Teams assuming 365 can access every organiser’s badge database
  • − Buyers interpreting a free app download as a production lead-retrieval licence
  • − Exhibitors planning to leave partner-show contacts in the portal indefinitely
Key Capabilities
✓ Retrieve supported partner-show visitor data through badge scans
✓ Capture business cards through the 365 mobile workflow
✓ Add qualification notes and priorities to event contacts
✓ Combine captured leads in the Scan2Lead portal
✓ Use supported mobile or handheld capture without a live connection
✓ Export collected leads for follow-up
✓ Connect portal records to CRM workflows through the optional Lead Automation service
Honest Limitations

Partner-show retrieval and 365 are different

SMART can use the partner organiser’s badge data. The 365 app does not provide that access automatically; a suitable barcode API may need a separately arranged manual integration.

Export before the partner-show retention deadline

The current FAQ states that partner-show leads are automatically deleted after eight weeks. It distinguishes the 365 retention arrangement, so do not apply that deadline to every product without checking.

Offline support depends on the product

The app can store captures locally and COLLECT works offline before USB upload. STATION needs an internet connection. Confirm how a chosen capture becomes a complete, exported contact.

Review experiences differ by event and era

Loca Latte’s October 2025 review valued contact notes and customer PDFs. MachKing’s April 2016 account reported missing contact details after syncing and acknowledged possible registration or borrowed-badge causes. Neither is a current guarantee about every show or the newer 365 workflow.

Pricing Breakdown
Plan Price Details
Partner-show products Check the selected event’s shop Book the required SMART, COLLECT, STATION or rental-device products for that show.
Scan2Lead 365 Event Day Credit rate in the portal One credit covers one employee for one event day. Three employees at a two-day show need six credits; unused credits do not expire.
Lead Automation Additional platform fees may apply Confirm CRM transfer volume, licensing and setup; do not assume it is included without charge.

Hidden Costs to Watch

  • ! Rental hardware, additional devices and event-specific services must match the booked package.
  • ! Barcode API setup and CRM automation can have separate commercial requirements.
  • ! Credits are staff-days, not attendee tickets, so a 100/500/1,000-visitor multiplication would be misleading.

Start with the event’s partner status and a sample badge. Demonstrate the complete route from scan to qualification, export and CRM delivery, including a badge with incomplete registration information.

Assign someone to check the collected records and export them before the partner-show retention deadline. Test the mobile and handheld offline routes separately from the desk-based station.

Sources

Comparing this with other event tools?

Get a shortlist of the best-fit options for your event workflow.

Questions to Ask the Vendor
  1. 1
    Is our show a partner event, and which product can access its badge data?
  2. 2
    What is the current staff-day credit price and which devices require separate licences or rentals?
  3. 3
    Which capture, lookup and sync steps work offline for our chosen product?
  4. 4
    What is the export deadline and retention policy for our specific show and 365 account?
  5. 5
    What CRM automation fees, mappings and error-recovery tools are included?
  6. 6
    Can we test real badges, incomplete visitor records and team handoffs before opening the booth?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

Suggest a correction →