TicketCo

TicketCo makes most sense for a club that needs repeat fixtures, seat inventory and gate operations to work together. Its regional price brackets, tax treatment and settlement rules deserve a worked example before a season goes on sale.

Regional transaction pricing; UK help illustrates 5% + £0.30 for an £80 final-price ticket, excluding VAT on the fee
Visit TicketCo →
Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Transaction fees based on regional price brackets and the full customer order value
Free Trial Not publicly confirmed; sales consultation available
Contract Commercial terms require confirmation; standard settlements follow fulfilment, with advance release available by arrangement
Attendee Capacity Not publicly confirmed
Mobile App TicketCo Admin for iOS/Android entry and sales; TicketCo Wallet for buyers. Card-reader availability varies by market.
Offline Capability Not verified
Data & Compliance Not publicly confirmed
Expertise Level Intermediate
Event Types
Sports fixturesSeason ticket programsClub eventsLive entertainment
Key Integrations
Zettle by PayPal (Native)
Support Channels
Help centerEmailSales consultation
Best For
  • + Sports clubs selling fixtures and season passes
  • + Teams combining reserved seating with mobile gate checks
  • + Operators needing reusable event templates and settlement reports
Not For
  • − Buyers needing one published worldwide fee
  • − Organizers expecting refunded sales to have no retained platform fee
  • − Teams choosing it specifically for the communications feature still marked in development
Key Capabilities
✓ Create fixture series with reusable event and pricing settings
✓ Manage seat maps, allocations and ticket-type capacities
✓ Adjust ticket prices and available inventory during sales
✓ Scan admissions and handle supported onsite sales through TicketCo Admin
✓ Review live sales indicators and downloadable settlement statements
✓ Offer fans digital tickets through TicketCo Wallet
Honest Limitations

Communications roadmap

The current Admin page marks built-in email/SMS communications as launching soon and in development; confirm release before depending on it.

Refunds retain the original fee

Official invoice guidance says the original TicketCo fee still applies to refunded sales. Online card refunds must be processed by TicketCo.

Setup and hardware need attention

Andy P.'s September 2024 Capterra review found the many settings initially daunting. Onsite card sales also depend on supported Zettle hardware and regional availability.

Pricing Breakdown
Plan Price Details
Regional ticketing plan Not publicly confirmed for every price band Request the applicable UK, Norway or Sweden schedule and any negotiated terms.
UK published illustration 5% + £0.30 at an £80 final ticket price The help page explicitly gives this bracket example; TicketCo fees exclude VAT. Do not apply it to every ticket value.

Cost at Common Event Sizes

100
attendees
£430
Illustration: one £80 final-price ticket per order; £4.30 TicketCo fee each. Excludes VAT on fees and hardware; no other price bracket is assumed.
500
attendees
£2,150
Illustration: one £80 final-price ticket per order; £4.30 TicketCo fee each. Excludes VAT on fees and hardware; no other price bracket is assumed.
1000
attendees
£4,300
Illustration: one £80 final-price ticket per order; £4.30 TicketCo fee each. Excludes VAT on fees and hardware; no other price bracket is assumed.

Hidden Costs to Watch

  • ! VAT on TicketCo fees is additional under the invoice guidance.
  • ! Original transaction fees remain when sales are refunded.
  • ! Hardware, advance settlement and negotiated service costs need a written quote.

TicketCo’s current pitch is built around clubs and matchdays: repeat fixtures, seat inventory and entry checks are the center of the product. That makes it worth a close look when ticketing needs to support an entire season.

The commercial details are regional. Request a sample invoice covering your real ticket mix, refunds and hardware, and confirm whether the communications capability marked in development has reached your account.

Sources

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Questions to Ask the Vendor
  1. 1
    Which exact regional price bracket applies to every ticket and add-on in our order?
  2. 2
    What VAT, refund and chargeback charges remain after cancellation?
  3. 3
    Which Zettle readers and scanners are supported in our country?
  4. 4
    Is the advertised email/SMS communications feature live in our account?
  5. 5
    What are our normal and advance settlement dates and conditions?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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