TICKETINO offers a useful mix of self-service ticketing, guest management and physical sales channels for European events. Its value bands can reward higher-priced tickets, but the normal online rate does not cover every payment method, outlet sale or entry-device arrangement.
PayPal or PostFinance can add 2–4.9%; postal or invoice orders and physical agencies can carry separate charges. Confirm the methods and channels in the final sales setup.
Fully free events must meet the published conditions. Complimentary tickets within a paid event and organizer direct sales can still incur a per-ticket charge.
Offline support is explicitly documented for handheld scanners. Two dated buyer reviews report difficulties with rebooking or seat availability and telephone help; they do not establish current organizer support performance.
| Plan | Price | Details |
|---|---|---|
| Qualifying free event | No ticketing fee | Requires free admission without parallel paid ticketing or onsite entry charges, using the standard self-service scope. |
| Paid tickets in CHF or EUR | 0.85 at the lowest face-value band; then 7.9% down to 3.9% | Published bands fall at face values above 40, 80, 160 and 500. Check the exact boundary and currency in the calculator. |
| Complimentary or direct-sale tickets in a paid event | CHF 0.85 / EUR 0.85 / USD 0.90 / GBP 0.75 | A free ticket does not automatically mean no platform charge in a paid event. |
TICKETINO brings guest management and several ticket-sales channels into the same organizer workflow. It is most useful to evaluate with the actual payment methods and sales outlets your audience will use.
The base fee is only one part of that decision. Check complimentary-ticket treatment, channel extras and the exact hardware needed for offline entry before committing the event budget.
Sources
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We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.
