Ticketsauce

Ticketsauce is most compelling for an event business that wants its own branded sales experience and connected onsite operations. Its quote needs to cover the full payment and service arrangement, because passing fees to buyers changes who pays rather than removing the cost.

Custom quote based on ticket volume, requirements and support
Visit Ticketsauce →
Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Quoted ticketing fees can be passed to buyers, absorbed by organizers or split
Free Trial Not publicly confirmed; demo offered
Contract Commercial and settlement terms require a proposal
Attendee Capacity Not publicly confirmed
Mobile App OnSite app for scanning and mobile box-office operations; supported devices and disconnected use need confirmation
Offline Capability Not verified
Data & Compliance Not publicly confirmed
Expertise Level Intermediate
Event Types
FestivalsConferencesConcertsTimed-entry attractionsFood and drink events
Key Integrations
Stripe (Native)
Support Channels
EmailTelephoneOnboarding and training
Best For
  • + Venues and recurring events that want an organizer-branded checkout
  • + Festivals selling tickets alongside merchandise or extras
  • + Teams evaluating ticketing and onsite sales together
Not For
  • − Buyers requiring a public numeric rate before a sales conversation
  • − Budgets assuming buyer-paid fees make ticketing economically free
  • − Teams needing verified disconnected admission without a device demonstration
Key Capabilities
✓ Sell through a checkout that carries the event organizer's brand
✓ Configure general-admission and reserved-seating sales
✓ Sell merchandise and extras alongside admission
✓ Redeem tickets and eligible purchases through onsite scanning
✓ Operate mobile box-office and kiosk sales workflows
✓ Use sponsor placements and marketing tools around ticket sales
✓ Connect an organizer-owned Stripe account for payments
Honest Limitations

No public universal fee

The current pricing page requests a quote based on volume, needs and support. Obtain a numerical proposal rather than treating free-for-organizer messaging as a zero-fee tariff.

Onsite and branding scope can cost extra

The pricing page identifies seat-map creation, onsite staff, branded OnSite apps and device rental among separately scoped services.

Customization needs a demonstration

Wes T.'s December 2024 review praises support but describes some rigid customization; Dustin A.'s June 2021 review raises a social-sharing integration concern. These are dated experiences, so demonstrate the current required flow.

Pricing Breakdown
Plan Price Details
Ticketing platform Custom quote Based on ticket volume, required functionality and support. Fees can be assigned to the buyer, organizer or both.
Payments and settlement Confirm in proposal The pricing page distinguishes an organizer-owned Stripe arrangement from Ticketsauce-managed negotiated payouts.
Additional event services Separate scoped quote Examples include seating-map creation, onsite personnel, branded apps and device rental.

Cost at Common Event Sizes

100
attendees
Quote required
Supply the ticket face value, expected volume and payment/service arrangement. No numerical tariff was published that supports a reliable total.
500
attendees
Quote required
Supply the ticket face value, expected volume and payment/service arrangement. No numerical tariff was published that supports a reliable total.
1000
attendees
Quote required
Supply the ticket face value, expected volume and payment/service arrangement. No numerical tariff was published that supports a reliable total.

Hidden Costs to Watch

  • ! Buyer-paid fees still affect the final customer price.
  • ! Confirm processor charges, refunds, chargebacks and bank settlement timing for the chosen payment arrangement.
  • ! Agree device rentals, staffing, custom development and branded app deliverables before launch.

Ticketsauce is best evaluated as a branded sales and onsite operations package for a continuing event business. Bring the actual seat plan, ticket extras and customer journey to the demonstration.

The proposal should make fee ownership and payment settlement clear. Separate platform charges from any staffing, hardware and branded app work so that the final buyer price and organizer budget are both visible.

Sources

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Questions to Ask the Vendor
  1. 1
    What is the numerical fee proposal and final buyer price at our ticket values?
  2. 2
    Which Stripe or managed-payment arrangement applies, and when do funds reach our bank?
  3. 3
    Which onsite devices, staff, seating-map work and branded app services cost extra?
  4. 4
    Can we demonstrate the exact customization and social-sharing requirements before signing?
  5. 5
    Does the required scanner setup work offline, and what are its preparation and reconciliation rules?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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