Amilia SmartRec

Amilia SmartRec fits a community organisation selling an ongoing programme of activities and memberships across one or more facilities. Its account and venue limits matter as much as attendance. Price the onboarding, invoice fees and payment flow together before comparing the monthly subscription.

Standard $99/month; Advanced $499/month; Custom quoted; currency to confirm
Visit Amilia SmartRec →
Tool Nutrition Label
Founded 2009
Headquarters Montreal, Canada — vendor-stated base
Company Size Not publicly confirmed in the sources checked
Funding Not publicly confirmed in the sources checked
Pricing Model Monthly software plan plus onboarding, invoice service fees and payment charges
Free Trial Free trial referenced in pricing FAQ; duration and payment conditions to confirm
Contract Billing commitment, cancellation and renewal terms require confirmation
Attendee Capacity Plan limits concern active accounts, stores and facilities, not simultaneous event attendees
Mobile App Mobile-friendly participant registration; native app and administrator workflow should be demonstrated
Offline Capability Not verified
Data & Compliance Not publicly confirmed in the sources checked
Expertise Level Intermediate
Event Types
Recreation programmesDay campsCommunity classesSports activities
Support Channels
Help centreStandard email and chatAdvanced live phone and chatImplementation training
Best For
  • + Recreation centres selling classes, memberships and rentals
  • + Camp operators handling family registrations and recurring payments
  • + Community organisations needing attendance and facility tools
Not For
  • − Buyers treating a monthly subscription as the full payment cost
  • − Standard-plan customers needing included premium add-ons
  • − Teams with no budget for implementation or data migration
Key Capabilities
✓ Publish an online store for activities and memberships
✓ Register participants for classes, drop-ins and programmes
✓ Collect custom checkout forms
✓ Schedule facility rentals and manage booking conflicts
✓ Accept online and in-person payments with recurring billing
✓ Track access, attendance and staff schedules
✓ Use reports and optional analytics or text-messaging add-ons
Honest Limitations

Account limits have a specific definition

Standard allows 5,000 active accounts and Advanced 10,000. An active account has received an invoice within the last two years; it is not simply one attendee at the next event.

Onboarding is priced separately

Published implementation starts at $899 for Standard and $2,999 for Advanced. Migration and extra professional services can add cost.

Service and card fees accumulate

A 1% service fee applies to each new invoice, with separate card processing starting at 2.85% + $0.30 on Standard. Confirm refunds, invoice changes and other payment methods.

Premium and support scope varies

Advanced includes two chosen premium add-ons. Standard lists paid on-demand access; phone support and response expectations also differ. Positive July 2026 park-district reviews do not guarantee a response time.

Pricing Breakdown
Plan Price Details
Standard $99/month 1 store, up to 10 facilities and 5,000 active accounts; no included premium add-ons.
Advanced $499/month Up to 3 stores, 20 facilities and 10,000 active accounts; two chosen premium add-ons.
Custom Quote required Tailored scope and high-volume payment rates.
Implementation From $899 Standard / $2,999 Advanced Separate onboarding charge; migration and additional services may cost more.

Cost at Common Event Sizes

100
attendees
$415.00 fee illustration
Standard example: each attendee has one $100 invoice and one card payment. 100 × (1% + 2.85%) + .30 = $4.15. Excludes subscription, onboarding, taxes and extras; confirm billing currency and actual rates.
500
attendees
$2,075.00 fee illustration
Standard example: each attendee has one $100 invoice and one card payment. 100 × (1% + 2.85%) + .30 = $4.15. Excludes subscription, onboarding, taxes and extras; confirm billing currency and actual rates.
1000
attendees
$4,150.00 fee illustration
Standard example: each attendee has one $100 invoice and one card payment. 100 × (1% + 2.85%) + .30 = $4.15. Excludes subscription, onboarding, taxes and extras; confirm billing currency and actual rates.

Hidden Costs to Watch

  • ! Standard card processing starts at 2.85% + $0.30; Advanced at 2.75% + $0.30, with a separate 1% invoice fee.
  • ! eCheck pricing is listed separately at 1% + $0.50 before applicable service fees.
  • ! Confirm billing currency, taxes, add-ons, migration and contractual duration.

Pilot with a returning family, several activities and a facility booking. Ask finance to reconcile the resulting invoice and payment fees, while front-desk staff practise attendance and account changes.

The fit assessment follows documented product scope. Dated user reviews describe individual experiences; no hands-on test or vendor interview is claimed.

Sources

  • Current pricing — Official source; checked 2026-09-20.
  • Official 2026 company statement — Official source; checked 2026-09-20.
  • Official company LinkedIn profile — Official source; checked 2026-09-20.
  • G2 review by Devin F. — Devin F., Director of Parks & Recreation, 2026-07-28: uses SmartRec and its built-in apps. Validated Reviewer, Verified Current User, seller invite, incentivized. Corrects raw-prefetch anonymous label.
  • Distinct G2 review by Diana C. — Diana C., 2026-07-27: park-district programme registration, camps, POS and facility rentals; useful support. Validated Reviewer, Verified Current User, seller invite, incentivized.

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Questions to Ask the Vendor
  1. 1
    How many of our historical accounts count toward the active-account limit?
  2. 2
    Which add-ons and support channels are included in our plan?
  3. 3
    What onboarding and migration work is in the proposal?
  4. 4
    How are invoice fees, refunds and instalments calculated?
  5. 5
    What currency, contract duration and renewal terms apply?
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