POINT

POINT offers a credible starting point for a nonprofit that needs volunteer signup and hours without charging for each administrator. Pro becomes relevant when the programme needs applications, waivers, recurring opportunities and kiosk check-in. Rehearse the volunteer journey as carefully as the admin view: ease of signup does not by itself settle accessibility, screening or day-of-event reporting needs.

Free core; Pro $99/month billed annually; currency code not confirmed
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Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Organisation package with optional SMS and screening charges
Free Trial 14-day Pro trial for new eligible organisation accounts; no card required
Contract Annual or monthly Pro options; renewal and cancellation terms require confirmation
Attendee Capacity Unlimited volunteers and administrators on the free core plan
Mobile App Volunteer mobile app and web portal, with an administrator dashboard
Offline Capability Not verified
Data & Compliance Not publicly confirmed
Expertise Level Beginner
Event Types
Community service eventsStudent volunteeringNonprofit programmesRecurring volunteer opportunities
Support Channels
Chat supportOffice hoursWebinarsOnboardingPriority chat on Pro
Best For
  • + Nonprofits starting with a free volunteer database and event signup
  • + Programmes giving students access to their own service-hour reports
  • + Teams adding structured onboarding and check-in as their operations grow
Not For
  • − Buyers assuming SMS and background checks are included at no additional cost
  • − Organisations requiring every volunteer to work independently without onboarding help
  • − Events treating the phrase offline time tracking as proof of disconnected check-in
Key Capabilities
✓ Publish volunteer opportunities and collect event signups
✓ Manage contacts, groups and an unlimited volunteer database
✓ Send automated messages and event reminders
✓ Track attendance and produce volunteer-hour reports
✓ Add Pro applications with staged volunteer and administrator review
✓ Use Pro waivers, document storage and programme controls
✓ Check volunteers in through Pro kiosks and QR codes
Honest Limitations

Free and Pro have distinct jobs

The current onboarding guide puts applications, recurring opportunities, waivers, custom fields and check-in kiosks in Pro. Unlimited free users does not mean those programme controls are free.

Screening and SMS have separate economics

The Pro guide labels SMS as add-on bundles. Background checks are charged per report through the screening connection, so subscription price alone is not a complete cost.

Day-of-event outputs need a rehearsal

April L.’s organic February 2026 G2 account valued self-service hours but wanted application fields in coordinator sheets; Ashley H.’s organic March account wanted kiosk auto-refresh. These are specific user observations, not universal defects.

Volunteer adoption can need individual help

April also reported coaching some less confident volunteers. Test signup, waiver completion and report retrieval with representative users, and decide who will help them before the event opens.

Pricing Breakdown
Plan Price Details
Free / Core $0 Unlimited administrators and volunteers, signup, messaging, time reporting, portal and dashboard.
Pro $99/month billed annually Annual base equivalent $1,188; applications, programmes, check-in, waivers, documents and custom reporting.
Screening and SMS Additional charges SMS bundles and per-report background-check charges; exact quote depends on the required services.

Hidden Costs to Watch

  • ! The reviewed guide does not label a currency code or specify the month-to-month rate.
  • ! Pro’s public background-check page advertises checks from $12.99 per report; package and jurisdiction fees need confirmation.
  • ! A new organisation receives a 14-day Pro trial; adding payment details can trigger the chosen paid plan on day 15.
  • ! Manual volunteer hours outside scheduled events do not establish operation without connectivity; offline capability remains unconfirmed.

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Questions to Ask the Vendor
  1. 1
    Which plan covers our applications, recurring events, waivers and coordinator reports?
  2. 2
    What currency, monthly rate, renewal and cancellation terms apply to Pro?
  3. 3
    Which SMS bundles and background-check packages would our programme need?
  4. 4
    Can we demonstrate the kiosk and coordinator sheet with our actual custom fields?
  5. 5
    What can volunteers and administrators do when the site has no internet?
  6. 6
    Where is volunteer data hosted, and how can we export documents and service history?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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