Zeffy

Zeffy is a strong candidate for an eligible nonprofit that wants ticketing and donations without losing a percentage to platform or card fees. Its funding model introduces an optional contribution request to the buyer, so eligibility and the checkout experience deserve as much attention as the zero-fee headline.

$0 platform, subscription and payment-processing fees under the published model
Visit Zeffy →
Tool Nutrition Label
Founded Not publicly confirmed in the sources checked
Headquarters Not publicly confirmed in the sources checked
Company Size Not publicly confirmed in the sources checked
Funding Not publicly confirmed in the sources checked
Pricing Model Optional donor contributions fund the platform; nonprofits keep the amount raised
Free Trial Free platform for eligible organisations; no paid trial needed
Contract Eligibility and payment-verification terms apply; no subscription price is listed
Attendee Capacity No tested maximum established; confirm the intended event and record volumes
Mobile App Tap to Pay mobile app and browser administration; confirm device and country support
Offline Capability Not verified
Data & Compliance Not publicly confirmed in the sources checked
Expertise Level Intermediate
Event Types
Nonprofit galasCommunity fundraisersSchool eventsCharity auctions
Support Channels
Help centreEmail supportSupport chat
Best For
  • + Eligible nonprofits running ticketed community fundraisers
  • + Small development teams combining tickets and donations
  • + Charities needing QR tickets and attendee follow-up
Not For
  • − Organisations outside the supported countries or eligibility rules
  • − Ordinary commercial events with no qualifying nonprofit arrangement
  • − Hosts requiring a checkout with no optional contribution request
Key Capabilities
✓ Create event forms with several ticket types and custom questions
✓ Sell individual tickets or group bundles such as gala tables
✓ Set event, ticket-type and buyer quantity limits
✓ Email tickets with QR codes and manage check-in
✓ Collect an additional donation with registration
✓ Send event reminders and attendee follow-up emails
✓ Run auction, donation and peer-to-peer campaigns from the same account
Honest Limitations

Country and organisation eligibility comes first

Current help lists the US, Canada, UK, Ireland, Australia and Germany, with country-specific organisation and banking requirements. Personal or ordinary commercial use should not be assumed eligible.

Donors see an optional funding request

Zeffy asks buyers for a contribution to support its platform. Donors may decline, and the nonprofit still keeps the amount raised; preview the wording with representative supporters.

Zero fees do not remove event operating costs

The published offer covers platform and processing charges. Venue costs, staff time, merchandise and other suppliers remain part of the fundraiser budget.

Door and payout arrangements need confirmation

Downloading a guest list does not prove disconnected app scanning. Confirm device support, connectivity requirements and the verified account’s payout timetable.

Pricing Breakdown
Plan Price Details
Eligible nonprofit platform $0 Published zero subscription, platform and payment-processing fees; donor contribution is optional.

Cost at Common Event Sizes

100
attendees
$0 platform and processing fees
Eligible nonprofit under the published model. This covers software/payment fees only, not event costs or voluntary buyer contributions.
500
attendees
$0 platform and processing fees
Eligible nonprofit under the published model. This covers software/payment fees only, not event costs or voluntary buyer contributions.
1000
attendees
$0 platform and processing fees
Eligible nonprofit under the published model. This covers software/payment fees only, not event costs or voluntary buyer contributions.

Hidden Costs to Watch

  • ! Optional donor contributions are separate from the amount given to the organisation.
  • ! Event suppliers and staff time are outside the software offer; eligibility and banking verification still apply.

Test one paid ticket, one free registration and one donation-only purchase. Include a buyer who declines the optional contribution and a group buyer with several guests. Check that the guest list and finance records reflect the intended choices.

The fit assessment follows documented product scope. Dated user reviews describe individual experiences; no hands-on test or vendor interview is claimed.

Sources

  • How the free model works — Official source; checked 2026-09-20.
  • Organisation eligibility — Official source; checked 2026-09-20.
  • Ticketing product — Official source; checked 2026-09-20.
  • Tap to Pay product — Official source; checked 2026-09-20.
  • Official support contact route — Official source; checked 2026-09-20.
  • G2 review by Laura Epley S. — Laura Epley S., 2026-09-12, SUPER FOR NONPROFITS!!: describes organising events, phone payments, check-in, refunds and messages. Validated Reviewer, Verified Current User, incentivized in-app source. The individual original review was also read during independent review.
  • Distinct G2 review by Mary Z. — Mary Z., 2026-09-11, A Great Boon for Charities at this time in history: charity uses CRM in place of spreadsheets and values the fee model. Validated Reviewer, Verified Current User, incentivized in-app source. Grant-discovery comments are not adopted as event features.
  • Original G2 seller-page excerpts — Contains the two distinct author/date/collection-flag boundaries and separate review links. Individual original pages were retrieved during independent review; the seller capture corroborates those same accounts and is not another independent review.

Comparing this with other event tools?

Get a shortlist of the best-fit options for your event workflow.

Questions to Ask the Vendor
  1. 1
    Does our legal entity and bank account qualify in our country?
  2. 2
    Can we preview the optional contribution request on our exact checkout?
  3. 3
    How are group-ticket guest details collected and updated?
  4. 4
    Which check-in and payment actions work without connectivity?
  5. 5
    What verification, payout and refund procedures apply to us?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

Suggest a correction →