EntryCentral

EntryCentral is a practical candidate for a UK race or club that wants supported setup and a straightforward published service charge. Its waiting lists, participant changes and recurring memberships go beyond a basic entry form. Confirm banking, refund costs and your exact launch process before opening registration.

Registration & Ticketing Event Planning & Management Paid

4% or £0.50 per sign-up, whichever is greater, including VAT

Visit EntryCentral →

Tool Nutrition Label

Founded 2003

Headquarters Gullane, East Lothian, UK (published operator address)

Company Size Not publicly confirmed in the sources checked

Funding Not publicly confirmed in the sources checked

Pricing Model Per-sign-up service charge; refunds and cheque acknowledgements carry separate charges

Free Trial Staff-assisted test form before launch; no time-limited trial confirmed

Contract Per-transaction service terms; weekly settlement by bank transfer

Attendee Capacity Organisers configure event limits; no universal maximum established in the checked sources

Mobile App Browser-based sign-up and administration; a native organiser app was not confirmed

Offline Capability Not verified

Data & Compliance Not publicly confirmed in the sources checked

Expertise Level Intermediate

Event Types

Running racesTriathlonsOpen-water swimsCycling eventsClub memberships

Key Integrations

Stripe (Native) XCover (Native)

Support Channels

EmailOnline guidesAssisted setup

Best For

+ UK race organisers needing supported registration setup
+ Clubs collecting entries and recurring memberships
+ Multisport events using applications, waiting lists or relay teams

Not For

− Organisers requiring immediate self-serve publication without setup coordination
− Paid events requiring no transaction or refund charges
− International organisers assuming their banking and currency needs are supported

Key Capabilities

✓ Build event and membership forms with custom questions

✓ Manage waiting lists and applications before payment

✓ Register relay teams and related series events

✓ Set early-bird prices and multiple-purchase discounts

✓ Let participants manage entries with optional organiser approval

✓ Manage recurring Direct Debit club subscriptions

✓ Upload GPX route files and display labelled course maps

Honest Limitations

Setup involves the support team

The published process starts with sending requirements, receiving an organiser login and test form, then refining it before launch. The suggested few-hour turnaround assumes settled requirements and is not a guaranteed deadline.

The minimum and refund charges matter

The service charge is 4% or 50p, whichever is higher. Refunds and acknowledging a cheque each carry a separate 50p charge; passing the registration fee to entrants does not remove every organiser cost.

Banking and operating region need confirmation

Published settlement is weekly by BACS to the nominated bank account. Confirm eligibility, currency and settlement arrangements for an organisation outside the expected UK workflow.

Review evidence is historical

darrenm and Graeme113 in April 2021 described usable entry management and helpful support. These distinct accounts do not establish current response times; offline administration is also unverified.

Pricing Breakdown

Plan	Price	Details
Card-paid event sign-up	4% or £0.50, whichever is greater	VAT inclusive; the service charge can be passed to the customer, absorbed or shared.
Direct Debit club memberships	4% or £0.50, whichever is greater	VAT-inclusive service charge; rolling monthly membership payments with supported collection dates.
Refund or cheque acknowledgement	£0.50 each	Separate administrative charges. Manual paper/VIP entry is described as free.

Cost at Common Event Sizes

100

attendees

£120 in service charges

100 separate £30 entries × 4% = £120, VAT included. Excludes refunds, cheques and optional protection.

500

attendees

£600 in service charges

500 separate £30 entries × £1.20; no assumed volume discount.

1000

attendees

£1,200 in service charges

1,000 separate £30 entries × £1.20 under the same assumptions. A £5 or £10 entry instead hits the 50p minimum.

Hidden Costs to Watch

! Each refund has a 50p service charge.
! Acknowledging each cheque costs 50p if cheque payment is enabled.
! Optional XCover protection has its own purchase and claim terms; do not treat it as unconditional refunds.

Review a complete test form with one entrant and one club administrator before launch. Confirm the minimum fee, refund charge and settlement timing for the actual payment methods you will enable.

The fit assessment follows documented scope. User reviews are dated individual accounts, and no hands-on product test or vendor interview is claimed.

Sources

Organiser features and fees — Official source; checked 2026-09-20.
Live event listings — Official source; checked 2026-09-20.
Operator and user terms — Official source; checked 2026-09-20.
darrenm original organiser review — darrenm, 2021-04-05 08:52: says available features, online guides and support meet event needs and let users manage their entries. Incentive and identity verification not disclosed.
Graeme113 distinct organiser review — Graeme113, 2021-04-03 08:37, identifies 113 Events and long use: simple interface with deeper options and accessible support. Distinct original author; relationship and identity are self-reported, incentive not disclosed.

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Questions to Ask the Vendor

1
Can our organisation and bank account use your settlement process?
2
Which charges apply to refunds, resales, Direct Debits and cheque payments?
3
What information is required before the test form can be created?
4
Can we rehearse our waiting list, relay entry and participant changes?
5
What are the callback, export and data-retention options?
6
Which tasks, if any, can organisers perform without an internet connection?

How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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