Eventpop

Eventpop combines ticket sales with local onsite services, making it relevant for Thai concerts, festivals and conferences. Its check-in app explicitly supports offline work, but the older public fee guide and organizer refund obligations need confirmation in the current proposal.

Current quote recommended; public guide dated 2020 lists 3% + ฿25 per paid ticket, plus payment fees and VAT
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Tool Nutrition Label
Founded Not publicly confirmed
Headquarters Not publicly confirmed
Company Size Not publicly confirmed
Funding Not publicly confirmed
Pricing Model Per-ticket platform fee plus payment-method charges and separately scoped onsite services
Free Trial Public guide describes free registration up to 300 tickets; confirm the current allowance
Contract Organizer agreement applies; payouts depend on transferable balance and possible reserves
Attendee Capacity Not publicly confirmed
Mobile App Eventpop attendee app and separate Eventpop Check-in iPhone app; offline support is specifically for check-in.
Offline Capability Yes
Data & Compliance Not publicly confirmed
Expertise Level Intermediate
Event Types
ConcertsFestivalsConferencesRunning eventsFan events
Support Channels
Sales emailPhoneLive chat
Best For
  • + Thai events needing ticketing and local onsite support
  • + Conferences requiring registration, badges or kiosks
  • + Organizers needing a documented offline check-in option
Not For
  • − Teams treating the 2020 public fee guide as a guaranteed current quote
  • − Organizers expecting the platform to fund event cancellation refunds
  • − High-demand sales that cannot rehearse mobile booking and queue recovery
Key Capabilities
✓ Publish branded event pages for promotion and ticket sales
✓ Collect registration details and screen applications
✓ Sell standing or seated tickets using event floor plans
✓ Accept supported card, wallet and bank-transfer payments
✓ Check guests in with the dedicated mobile app, including its documented offline mode
✓ Arrange conference badges, kiosks or race-kit services
✓ Add cashless payments and onsite management for festivals
Honest Limitations

Public pricing guidance is old

The detailed public fee guide is dated February 2020. It remains useful for understanding fee components, but request the current tariff and free-registration allowance.

Refund responsibility remains with the organizer

The organizer agreement assigns refunds and communication to the event organizer, says Eventpop service fees are not refunded, and permits payment reserves.

Buyer app experiences vary

ruesayer's 2019 App Store review found the app easy to use; Gewjoy's March 2025 account reports repeated disruption while booking. These are individual historical experiences, so test the current purchase flow.

Pricing Breakdown
Plan Price Details
Published free-registration allowance Up to 300 tickets in the 2020 guide The guide directs larger free events to sales. Confirm that this allowance still applies.
Legacy published paid-event schedule 3% + ฿25 per ticket February 4, 2020 guide; payment charges per order and 7% VAT are separate. This is a dated illustration, not a current quotation.
Onsite and complex events Current custom quote Seating, cashless operations, conference services and larger registration programs require confirmation.

Cost at Common Event Sizes

100
attendees
฿5,500
Dated-guide illustration only: one ฿1,000 ticket each; 3% + ฿25 = ฿55 platform fee. Excludes gateway fees, VAT and onsite services; confirm the current tariff.
500
attendees
฿27,500
Dated-guide illustration only: one ฿1,000 ticket each; 3% + ฿25 = ฿55 platform fee. Excludes gateway fees, VAT and onsite services; confirm the current tariff.
1000
attendees
฿55,000
Dated-guide illustration only: one ฿1,000 ticket each; 3% + ฿25 = ฿55 platform fee. Excludes gateway fees, VAT and onsite services; confirm the current tariff.

Hidden Costs to Watch

  • ! The dated guide adds card processing 3% or bill payment 3.75% per order, with 7% VAT extra; confirm today's payment methods and rates.
  • ! Eventpop service fees are nonrefundable under the organizer agreement.
  • ! Onsite equipment, personnel, badges, kits and payment reserves need agreement.

Eventpop connects event pages and sales with services at the venue, including conference registration and festival cashless operations. Its dedicated check-in app explicitly describes offline admission, which is useful to investigate for venues with unreliable connectivity.

Request current commercial terms before budgeting. The detailed public fee guide is old, and the organizer agreement makes refund funding and communication an organizer responsibility.

Sources

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Questions to Ask the Vendor
  1. 1
    What current ticket, gateway and VAT schedule replaces or confirms the 2020 guide?
  2. 2
    Does the free-registration allowance still cover 300 tickets?
  3. 3
    How does offline check-in reconcile across several entrances?
  4. 4
    What funds are reserved and what makes a balance transferable?
  5. 5
    Who handles cancellation communication and which fees remain nonrefundable?
How we research tools

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