haku

haku is a strong candidate for an endurance organiser whose registration, participant history and marketing need to stay connected. It offers detailed self-service rules and race configuration, while the commercial terms require a quote. Test the workflows that consume staff time before treating an all-in-one offer as simpler in practice.

Registration & Ticketing Event Planning & Management Fundraising & Auction Event Marketing Paid

Transaction-based pricing by agreement; no public numeric rate verified

Visit haku →

Tool Nutrition Label

Founded Not publicly confirmed in the sources checked

Headquarters Miami, Florida, US (published company address)

Company Size Not publicly confirmed in the sources checked

Funding Not publicly confirmed in the sources checked

Pricing Model Transaction-based proposal; endurance fees and included modules require agreement

Free Trial Demo available; a time-limited free trial was not confirmed

Contract Modules, fees, service levels and term are set in the customer order form

Attendee Capacity Organisers configure event limits; no universal maximum established in the checked sources

Mobile App Mobile registration and web workflows; a separate organiser app was not confirmed

Offline Capability Not verified

Data & Compliance Not publicly confirmed in the sources checked

Expertise Level Intermediate

Event Types

Road racesCycling eventsRelaysMulti-day endurance eventsCharity participation events

Support Channels

Dedicated customer supportEmailPhoneDemo

Best For

+ Endurance organisers managing repeat participants across events
+ Races with relays, bundles, ballots or several days
+ Teams using participant history to target event communications

Not For

− Buyers needing a verified public fee before contacting sales
− Teams requiring demonstrated disconnected event-day operation
− Simple one-off events that do not need detailed participant and marketing settings

Key Capabilities

✓ Manage relays, multi-event bundles and multi-day registrations

✓ Let participants request changes under organiser-defined rules

✓ Assign waves and corrals using participant attributes

✓ Segment contacts by registration history and purchases

✓ Send targeted event campaigns and track reporting dashboards

✓ Run ballot or application registration with payment options

✓ Collect participant documents and manage elite-athlete details

Honest Limitations

The rate requires an agreement

No public numeric endurance rate was verified. The order form defines modules, functionality, fees and term; confirm which homepage pricing statements apply to your event.

Administrative detail can take time

Danielle W. in March 2026 liked participant-level marketing and texting but found coupon updates inefficient. Andrew A. in March 2026 valued event support while finding some tasks took too many clicks. These are distinct dated user accounts.

Broad integration claims need named confirmation

The product page mentions timing systems and wearables without establishing every named connector or data direction. Validate the specific timer and transfer fields your event needs.

Support and offline scope need a concrete plan

Included support is useful, but the sources do not establish disconnected organiser workflows or a universal race-day response commitment. Confirm coverage, escalation and a fallback with the account team.

Pricing Breakdown

Plan	Price	Details
Endurance event platform	Custom transaction fee	No numeric endurance rate independently verified. Request all platform, setup, subscription, transaction and support charges in the order form.

Hidden Costs to Watch

! Confirm payment-processing, refund, chargeback and international-payment treatment.
! Check charges for messaging, optional refund protection, third-party services and event-day assistance.
! Migration, configuration and staff training also require internal time.

Use a demo built around a real relay or multi-event registration, then make the participant changes your team handles most often. Ask for the commercial schedule alongside that demonstration so the workflow and its cost can be assessed together.

The fit assessment follows documented scope. User reviews are dated individual accounts, and no hands-on product test or vendor interview is claimed.

Sources

Company address and current privacy statement — Official source; checked 2026-09-20.
Endurance event management — Official source; checked 2026-09-20.
Public pricing model — Official source; checked 2026-09-20.
Company story — Official source; checked 2026-09-20.
Legal and commercial terms — Official source; checked 2026-09-20.
Danielle W. original G2 review — Danielle W., 2026-03-25, Empowers Event Marketing and Community Engagement: values participant history and race-day texting; coupon maintenance and year-over-year reporting concerns. Validated Reviewer, Organic. Current User flag not shown for this account. Indexed original page, direct open returned unsupported content type.
Andrew A. distinct G2 review — Andrew A., 2026-03-18, Haku: Premier Endurance Event Registration with Top-Notch Support: registration and associated sales, helpful on-site support, extra clicks for some administration. Current User, Validated Reviewer, Organic. Distinct intact original account.

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Pairs Well With

Canva

The fastest way for most event teams to produce polished promo assets and decks, though it is still a design platform rather than a true event-ops tool.

Event Marketing Freemium

Prepare race graphics, sponsor artwork and volunteer instructions separately.

Google Maps

Mapping, venue discovery, directions, traffic, offline driving maps, and embeddable location links that help attendees find event venues and planners coordinate logistics.

Venue & Catering Free

Share arrival, parking and spectator meeting points as a separate planning aid.

Alternatives

RunSignup

Race registration and participant management with included websites, email and RaceDay CheckIn; paid registration fees are calculated per cart.

Registration & Ticketing Event Planning & Management Fundraising & Auction Event Marketing Freemium

Compare race registration, participant changes and RaceDay CheckIn.

Race Roster

Endurance-event registration, participant management, fundraising and timing workflows, with pricing and feature availability that depend on the region and agreement.

Registration & Ticketing Event Planning & Management Fundraising & Auction Paid

Compare race registration, fundraising and participant administration.

ACTIVE

ACTIVE Network registration and payment platform for endurance races, community activities, camps, classes, and sports programs.

Registration & Ticketing Paid

Compare registration and participant management for sports events.

Questions to Ask the Vendor

1
What is the complete fee for our registrations, merchandise and donations?
2
Which modules, support levels and contract terms are in our order form?
3
Can we test transfers, deferrals, coupons and our most complex registration?
4
Which named timing systems integrate and which fields synchronise?
5
What event-day actions work offline and what is the recovery process?
6
How can we export participant history and close the account at the end of the term?

How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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