Enthuse

Enthuse suits charities that want their own branding across registrations and fundraising pages, particularly in UK event fundraising. Its zero-platform-fee headline is only one part of the cost: subscriptions, provider fees, ticket fees and Gift Aid administration differ by product.

Fundraising & Auction Registration & Ticketing Paid

Mass Participation £0/month; paid products £24.99–£39.99/month plus applicable charges

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Tool Nutrition Label

Founded 2012 as CharityCheckout; Enthuse brand introduced in 2020

Headquarters London, United Kingdom

Company Size Not publicly confirmed in the sources checked

Funding Company reports a £3.5 million Series A in 2021; current financing position not established

Pricing Model Product-specific monthly subscription and transaction/Gift Aid/ticketing charges

Free Trial Demo offered; free Mass Participation access is a scoped product, not a trial of every feature

Contract Monthly price presentation; minimum term, renewal and cancellation need confirmation

Attendee Capacity No verified technical attendee ceiling; event and charity configuration require confirmation

Mobile App Browser fundraising and registration; current native organizer app availability not verified

Offline Capability Not verified

Data & Compliance Not publicly confirmed in the sources checked

Expertise Level Intermediate

Event Types

Charity challenge eventsMass participation fundraisingCommunity benefit registrations

Support Channels

Email supportHelp resourcesSales demoAccount support

Best For

+ UK charities connecting challenge registration and fundraising
+ Nonprofits prioritizing charity-branded giving pages
+ Charities participating in supported mass events

Not For

− Buyers treating no platform fee as no overall charges
− Teams assuming free Mass Participation includes all owned-event tools
− Organizers needing a confirmed disconnected admission system

Key Capabilities

✓ Publish branded donation and fundraising pages

✓ Create customizable event registration and ticketing journeys

✓ Automatically create fundraiser pages with the Fundraising & Events product

✓ Support individual and team fundraising with leaderboards

✓ Send customized event and supporter communications

✓ Track fundraising and donation activity through campaign reporting

✓ Capture and process eligible Gift Aid within the applicable giving workflow

Honest Limitations

Several fees sit beside the headline

The current pricing table lists payment-provider, ticketing, merchandise and Gift Aid fees separately. Donations, Fundraising and Event Registration are different products and do not share every rate.

The free offer has a defined scope

Mass Participation is £0/month for its official event-fundraising scope. Owned event registration and the combined Fundraising & Events product are shown at £39.99/month.

Country and tax assumptions matter

Prices exclude VAT where applicable, and successful payments with cards issued outside the UK attract an extra 1%. Gift Aid eligibility and fees need a separate check.

Setup and support still need a rehearsal

Pamela C.'s April 2026 organizer review praised branded pages and assistance. Jayne Robertson's April account described a broken fundraising link that support corrected. These experiences support testing the complete registration-to-page handoff.

Pricing Breakdown

Plan	Price	Details
Mass Participation	£0/month	No platform fee, but the table lists 1.9% + 30p provider fees, a fee of 5% of the Gift Aid amount, and other applicable transaction types; scoped to supported mass-event fundraising.
Fundraising	£24.99/month plus applicable fees	Branded team/individual/appeal pages. Provider fee 1.9% + 30p and Gift Aid administration remain separate.
Event Registration or Fundraising & Events	£39.99/month each	Both list a 3.5% + 75p ticketing fee; provider fees and applicable tax are separate. These are alternative products, not an automatic £79.98 bundle.
Donations	£39.99/month	Advertises no platform or payment-provider fee for this product; Gift Aid and other listed charges still apply. Enthuse+ premium configurations need a quote.

Cost at Common Event Sizes

100

attendees

£250 ticket-fee component

Hypothetical 100 individual £50 tickets: each ticketing component is £50 × 3.5% + £0.75 = £2.50. Add the relevant subscription, provider charges and applicable VAT; no Gift Aid or donor coverage assumed.

500

attendees

£1,250 ticket-fee component

Hypothetical 500 individual £50 tickets: each ticketing component is £50 × 3.5% + £0.75 = £2.50. Add the relevant subscription, provider charges and applicable VAT; no Gift Aid or donor coverage assumed.

1000

attendees

£2,500 ticket-fee component

Hypothetical 1000 individual £50 tickets: each ticketing component is £50 × 3.5% + £0.75 = £2.50. Add the relevant subscription, provider charges and applicable VAT; no Gift Aid or donor coverage assumed.

Hidden Costs to Watch

! VAT where applicable and an additional 1% for non-UK-issued cards.
! A 5% Gift Aid charge concerns the Gift Aid amount; do not treat it as a 5% charge on every donation.
! Merchandise and paying-in/high-value flows have separate listed rates; applicability depends on product and transaction.
! Optional donor tips, payment-provider fees and subscription charges are different mechanisms.

Compare a supporter registering for your own event with someone taking a charity place in a supported mass event. Those journeys can use different products and fees. Follow each through page creation, donation, reporting and support access before choosing a package.

Show finance the ticket and donation calculations separately. In particular, the Gift Aid fee is attached to that additional amount, and the Donations product’s provider-fee treatment should not be copied onto a Fundraising & Events quote.

The fit assessment follows documented scope. Reviews are dated individual accounts; no hands-on product test or vendor interview is claimed.

Sources

Current pricing breakdown — Official source; checked 2026-09-20.
Company history — Official source; checked 2026-09-20.
Official event-partner/product context — Official source; checked 2026-09-20.
Pamela C. original Trustpilot account — Pamela C., publication 24 April 2026, 5/5, ‘No nonsense approach to fundraising’. Reports charity branding, page preview/editing and setup support. Original indexed text retained; experience-date and invitation/incentive label were not captured, so none is asserted.
Jayne Robertson original Trustpilot account — Jayne Robertson, publication and experience 21 April 2026, 5/5, unprompted. After signing up for a charity run, a fundraising-link error was corrected by support. This is a participant’s software experience, not proof of every organizer function.

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Alternatives

RallyUp

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Mightycause

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Donorbox

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Compare charity donation forms and ticketing.

Race Roster

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Compare when race registration and participant operations are central.

Questions to Ask the Vendor

1
Which product covers our owned event versus a supported mass event?
2
What is the complete charge on a ticket, donation, merchandise purchase and refund?
3
Does the provider fee apply in addition to the ticketing fee in our configuration?
4
Which VAT, foreign-card and Gift Aid charges apply to our charity?
5
What minimum term, cancellation and donor-data export conditions apply?
6
How will we rehearse registration, fundraiser-page creation and a connectivity failure?

How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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